Automate conversations with AI chatbots on WhatsApp
Build smart, no-code WhatsApp chatbots that resolve up to 80% of customer queries instantly — and hand off to a human agent the moment it matters.
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Auto handoff
What are AI chatbots?
AI chatbots are automated assistants that understand customer questions and reply instantly on WhatsApp — answering FAQs, sharing order updates, qualifying leads and routing complex cases to your team, around the clock.
Why businesses need AI chatbots
Volume overload
Hundreds of repetitive queries pile up faster than agents can answer them.
Slow responses
Customers expect instant replies — delays cost you sales and satisfaction.
High costs
Scaling support by adding headcount alone is expensive and hard to sustain.
How Texto AI chatbots work
From idea to live automation in five simple steps — no code required.
Define flow
Map your conversation visually in the no-code builder.
Train bot
Add intents, FAQs and AI knowledge sources.
Automate
Go live and let the bot handle routine queries 24/7.
Escalate
Hand off to a human agent for complex cases.
Optimize
Review analytics and refine flows over time.
Powerful AI chatbot features
No-code flow builder
Drag-and-drop conversation design with branching logic.
AI-powered replies
Understands natural language and answers from your knowledge base.
Human handoff
Escalate to a live agent with full context, instantly.
Built-in analytics
Track resolution rate, deflection and CSAT in real time.
CRM integrations
Sync conversations and data with your existing tools.
Secure & compliant
End-to-end encryption and GDPR-compliant data handling.
AI chatbots in action
Customer support
Resolve FAQs and route tickets automatically.
Order status
Instant tracking and delivery updates.
Appointments
Book, confirm and remind — hands-free.
Lead qualification
Ask the right questions and score leads automatically.
Payment queries
Share invoices and payment-status updates securely.
Feedback
Collect ratings and reviews right after each interaction.
Why choose Texto for AI chatbots?
WhatsApp-first
Purpose-built for the WhatsApp Business API, not bolted on.
Faster deployment
Launch a working bot in hours with ready-made templates.
Human control
Agents can jump in anytime with full conversation context.
Ready to automate conversations
with AI chatbots?
Deploy a no-code WhatsApp chatbot with Texto and resolve more queries, faster.
