Connect TEXTO Seamlessly
With Your Existing Systems

Integrate WhatsApp communication with your CRM, ERP, eCommerce, and internal tools using TEXTO's flexible integrations and APIs.

Book a Demo Talk to Sales
TEXTO
Core API
CRM
E-Comm
ERP/TMS
Payments
Support
Internal

Why Integrations Matter for
Modern Businesses

Unified Data

Eliminate data silos. View customer WhatsApp history directly inside your CRM.

Automated Workflows

Trigger messages automatically based on actions in your ERP or website.

Better Experience

Agents have full context from other tools without switching tabs.

Ready-to-Use Integrations

Plug and play with the most popular business tools. Get up and running in minutes, not months.

CRM Systems

Salesforce HubSpot Zoho Pipedrive

E-Commerce

Shopify WooCommerce Magento BigCommerce

Helpdesk

Zendesk Freshdesk Intercom ServiceNow

Payment Gateways

Stripe PayPal Razorpay Square

ERP & TMS

SAP Oracle NetSuite Microsoft Dynamics Odoo

Workflow Automation

Zapier Make (Integromat) Slack Google Sheets
Developer Friendly

Build Custom Workflows With TEXTO APIs

Need something unique? Our robust REST APIs and Webhooks allow your dev team to build custom solutions tailored to your exact business logic.

RESTful API

Programmatic access to send messages, manage contacts, and retrieve analytics.

Real-time Webhooks

Receive instant notifications for incoming messages, delivery status, and more.

Secure Authentication

API Key based authentication with IP whitelisting capabilities.

send-message.js
const
sendMessage
=
async
(data) =>{
  
const
response =
await
fetch('https://api.texto.io/v1/messages', {
    method: 'POST',
    headers: {
      'Authorization': `Bearer ${API_KEY}`,
      'Content-Type': 'application/json'
    },
    body: JSON.stringify({
      to: data.phoneNumber,
      template: 'order_confirmation',
      variables: data.orderDetails
    })
  });
  
return
response.json();
};

Integration Use Cases in Action

Order Sync

Automatically sync order status from Shopify/Magento to WhatsApp for instant customer updates.

Lead Capture

Capture leads from WhatsApp and push them directly into Salesforce or HubSpot pipelines.

Payment Alerts

Trigger payment success or failure notifications from Stripe directly to the user's phone.

Support Tickets

Create Zendesk tickets automatically when a user reports an issue via WhatsApp.

Event Triggers

Send appointment reminders when a booking is made in your scheduling software.

Data Enrichment

Update customer profiles in your CDP with latest interaction data from WhatsApp.

Secure, Reliable & Enterprise-Ready

End-to-End Encryption
Data safety guaranteed
99.99% API Uptime
Reliability you can trust
Role-Based Access
Granular permission control
GDPR Compliant
Global data standards

Why Choose TEXTO for Integrations?

  • WhatsApp-first integration architecture
  • Faster implementation vs legacy providers
  • Dedicated technical onboarding support
  • Scalable infrastructure for high volume
150+
Native Integrations

Ready to Connect TEXTO
With Your Systems?

Let TEXTO integrate seamlessly into your existing tech stack and unlock smarter customer communication.

Book a Demo Contact Sales