For BFSI & Fintech

Secure, Compliant WhatsApp Communication for BFSI

Deliver real-time alerts, support, and customer engagement on WhatsApp with enterprise-grade security and compliance — powered by TEXTO.

Secure Connection
Alerts Sent
1.2M
99.9% Delivered
Support Queries
45k
2m Avg Response
KYC Verified
8,450
Compliant

Recent Alerts

Transaction Alert
2m ago
Sent
OTP Verification
5m ago
Delivered
Policy Renewal
12m ago
Read

Live Support

Hi, I need to block my lost credit card.
10:42 AM
AI
I can help with that. For security, please confirm the last 4 digits of your SSN.
10:42 AM
Encryption
End-to-End

Communication Challenges in BFSI

Financial institutions face unique hurdles in delivering timely, secure, and personal communication.

Security Risks

Ensuring data privacy and regulatory compliance across all channels.

High Volume

Managing massive spikes in support queries and notification delivery.

Slow Response

Traditional channels cause delays in critical transaction alerts and support.

How TEXTO Enables
BFSI Communication

Transaction Alerts

Instant notifications for withdrawals, deposits, and card usage.

Account Updates

Secure delivery of statements, balance updates, and service messages.

Secure Support

End-to-end encrypted conversations for sensitive customer queries.

AI Automation

Automated FAQs for common banking questions to reduce support load.

Human Escalation

Seamless handover to live agents for complex financial advisory.

Message Flow Encrypted
AI
Your account ending in 1234 was debited for $50.00 at Starbucks.
Just now
AI
Was this you?
Just now

Common BFSI Use Cases

Transaction Alerts

Real-time updates for every account activity.

Loan & EMI Reminders

Automated payment reminders to reduce delinquency.

Policy Renewals

Timely notifications for insurance policy expiries.

KYC Verification

Secure document collection and status updates.

Service Updates

Tracking status of cheque book requests & cards.

Support Automation

24/7 banking assistant for common queries.

Built for Security, Privacy & Compliance

We understand the strict regulatory requirements of the financial sector. TEXTO provides an enterprise-grade environment for your communications.

Official WhatsApp Business API
Template Approval & Opt-in
End-to-End Encryption
GDPR-Ready Architecture
Role-Based Access Control
API Integration
Controlled AI
Broadcasts
CRM Sync
Analytics
Team Inbox

Powerful Features for
BFSI Operations

Streamline your operations with tools designed for scale and reliability. Integrate seamlessly with your core banking systems and CRMs.

  • WhatsApp Business API integration
  • AI chatbots with strictly controlled workflows
  • Real-time analytics & delivery reports

Why BFSI Organizations
Choose TEXTO

99.9%
Uptime Reliability

Ensuring your critical alerts always reach your customers.

ISO
Certified Security

Adhering to global standards for data protection and privacy.

24/7
Dedicated Support

Expert assistance whenever you need it, ensuring smooth operations.

Real Impact for BFSI Organizations

10x
Faster Notifications
-40%
Call Center Load
+25%
Customer Satisfaction

Modernize BFSI Communication
with Confidence

Use TEXTO to deliver secure, compliant, and real-time WhatsApp communication for your BFSI operations.