Engage travelers and guests with real-time updates, personalized support, and automated communication throughout the journey — powered by TEXTO.
Hi, can we get a late check-out for tomorrow?
Certainly! I can extend your check-out to 2 PM for free as a loyalty member.
That would be perfect, thank you!
Managing guest expectations and real-time updates across a fragmented journey is difficult without the right tools.
Overwhelmed support teams dealing with repetitive booking questions.
Communicating last-minute delays or gate changes instantly is a struggle.
Guests lose track of emails and apps; they need a single channel.
Send automated booking vouchers and itineraries immediately on WhatsApp.
Proactively notify guests about flight delays, gate changes, or room readiness.
24/7 automated answers for FAQs like breakfast timings, wifi, and policies.
Allow guests to request room service, spa bookings, or taxis via chat.
Route complex issues to human agents with full context of the journey.
Instant PDF vouchers and itineraries sent directly to chat.
Real-time alerts for delays, gate changes, and PNR status.
Contactless arrival and departure processes via WhatsApp.
Order food, book spa, or request extra towels instantly.
Automated alerts for visa requirements and web check-in.
Collect guest sentiment immediately after their stay or trip.
Handle thousands of guest interactions simultaneously without compromising on personalization or speed.
Be there for your guests instantly when they need you most.
Guests love the convenience of WhatsApp over apps or email.
Handle peak seasons and multiple properties effortlessly.
Use TEXTO to deliver timely, personalized, and reliable WhatsApp communication across the entire travel journey.