For Healthcare & HealthTech

Smarter, Secure Communication for Modern Healthcare

Engage patients, automate reminders, and streamline support on WhatsApp — securely and at scale with TEXTO.

PHI Protected
Appointments
128
+12% vs last week
Reports Sent
450
98% Delivered
Patient Sat.
4.9/5
Top Rated

Today's Schedule

Sarah J. - Dental Checkup
10:00 AM
Confirmed
Mike R. - Cardiology
11:30 AM
Reminded
Emily T. - General
02:15 PM
Pending

Patient Chat

Hi Sarah, this is a reminder for your appointment with Dr. Chen tomorrow at 10 AM.
09:00 AM
Confirm
09:05 AM
Great! Your appointment is confirmed. Please arrive 10 mins early.
09:05 AM
Security
HIPAA/GDPR

Communication Challenges in Healthcare

Healthcare providers struggle with outdated communication channels that lead to inefficiencies and poor patient experiences.

Missed Appointments

No-shows and last-minute cancellations disrupt schedules and reduce revenue.

High Call Volumes

Front desk staff are overwhelmed with basic queries about timings and availability.

Privacy Concerns

Ensuring patient data remains private and compliant on digital channels.

Delayed Reports

Patients waiting anxiously for test results that take too long to deliver manually.

Slow Responses

Delayed follow-ups lead to poor patient satisfaction and care gaps.

How TEXTO Improves
Healthcare Communication

Automated Reminders

Send timely appointment reminders to reduce no-shows significantly.

Instant Report Delivery

Securely deliver diagnostic reports and prescriptions directly to patients.

AI Triage & FAQs

Handle common questions about symptoms, timings, and doctors automatically.

Follow-up Care

Automate post-visit check-ins and medication adherence reminders.

Human Escalation

Seamlessly transfer complex medical queries to human agents or doctors.

Lab Results Secure PDF
Hi John, your blood test results are ready.
10:30 AM
Blood_Work_Report.pdf
1.2 MB • PDF
Everything looks normal. Dr. Smith recommends maintaining your current diet.
10:31 AM

Healthcare Use Cases in Action

Appointment Reminders

Automated confirmations to ensure clinics run on schedule.

Report Notifications

Instant alerts when test results or prescriptions are ready.

Teleconsultation

Send meeting links and updates for virtual doctor visits.

Billing & Payments

Secure payment links and invoice reminders for services.

Patient Support

Answer FAQs about services, insurance, and doctor availability.

Feedback Surveys

Collect post-visit feedback to improve patient experience.

Built for Patient Privacy & Compliance

Patient data privacy is non-negotiable. TEXTO ensures your communication adheres to the highest standards of security and compliance.

Official WhatsApp Business API
End-to-End Encryption
Opt-in Compliance
GDPR-Ready Architecture
Role-Based Access Control
API Integration
Controlled AI
Broadcasts
HIS/EMR Sync
Analytics
Multi-Agent

Features Designed for
Healthcare Scale

Manage patient communication efficiently across multiple locations and departments. Integrate with your existing Hospital Information Systems (HIS).

  • Seamless EMR/HIS integration
  • Smart routing to specific departments
  • Real-time delivery reports for critical alerts

Why Healthcare Providers
Choose TEXTO

Patient
Friendly Experience

Communication on the app your patients already use and love.

-30%
No-Show Rate

Automated reminders ensure patients show up on time.

Fast
Onboarding

Get started quickly with minimal IT effort required.

Real Impact for Healthcare Organizations

-35%
Missed Appointments
+25%
Staff Efficiency
4.8/5
Patient Satisfaction

Deliver Better Patient Communication
with TEXTO

Use TEXTO to modernize healthcare communication while maintaining trust, privacy, and compliance.