Blog & Insights

Expert advice on WhatsApp marketing, support automation, and business growth.

WhatsApp Business API

WhatsApp Business API vs WhatsApp Business App: The Definitive Guide

Understanding the key differences, features, and limitations to choose the right solution for your growing business.

Sarah Jenks
Oct 24, 2023 8 min read
Customer Support Automation

How AI Chatbots Reduce Customer Support Costs by 40%

Real-world data on how implementing intelligent automation can streamline operations and improve CSAT scores.

Mike Ross
Oct 20, 2023 6 min read
Industry Use Cases

WhatsApp Automation for Logistics: Solving the Last Mile

How logistics companies are using automated updates to reduce missed deliveries and operational calls.

David Chen
Oct 15, 2023 5 min read
Marketing & Engagement

5 Strategies to Improve CSAT with WhatsApp Communication

Actionable tips to turn your customer conversations into your biggest competitive advantage.

Sarah Jenks
Oct 10, 2023 4 min read
Compliance

WhatsApp Broadcast Best Practices: Avoid Getting Blocked

How to send promotional messages at scale while maintaining high quality and complying with Meta policies.

Alex V.
Oct 05, 2023 7 min read
Product Updates

New Feature: Interactive Message Templates are Here

We've updated our dashboard to support the latest interactive button types from WhatsApp.

TEXTO Team
Oct 01, 2023 3 min read

Stay ahead of the curve

Join 10,000+ business leaders who get our weekly insights on customer communication and growth.